Privacy Policy

Privacy-sensitive data, or personal data, are processed through our online store. Kiwi Electronics B.V. considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we comply with the requirements set by the privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this via this privacy statement;
  • we limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also requirements of parties that process personal data in our order;
  • we respect your right to provide your personal data for inspection, correct or delete.

Kiwi Electronics B.V. is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We advise you to read this carefully.

This privacy statement was last modified on 10-11-2023.

Use of personal data

When using our webshop, we obtain certain information from you. That may be personal data. We only keep and use the personal data provided by you directly, in the context of the service you request, or of which it is clear that they are provided to us to process.
We use the following data for the purposes mentioned in this privacy statement:

  • Name and address details
  • Phone number
  • Billing address
  • E-mail address
  • Payment details
  • IP address

Register

At certain parts of our webshop you have to register first. After registration we will save the personal data you have provided. We keep this information so that you do not have to enter it every time and so that we can contact you in the context of the execution of the agreement.

We will not pass on the data linked to your account to third parties, unless this is necessary in the context of the execution of the agreement that you conclude with us or if this is legally required. In case of suspicion of fraud or abuse of our webshop, we can hand over personal data to the competent authorities.

Access to your account

With 'My account' you can access a management environment where you can set up, specify and change your own business.

Handling of orders

When you place an order with us, we use your personal data for the processing thereof. If necessary for proper processing, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.
Advertisement

We can, in addition to the information on our website, also inform you by e-mail and via social media of our new products and services.

Newsletter

We offer a newsletter with which we want to inform interested parties about our products and / or offers. Every newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit permission.

Publication

We do not publish your customer data.

Provision to third parties

We can pass on your details to our partners. These partners are involved in the implementation of the agreement. It concerns these parties: delivery partners, suppliers, payment partners, IT service providers and parties that collect our reviews.
The parties that gain access to your data from us may only use these to provide you with a service on behalf of Kiwi Electronics.

Social media buttons are included in our web store. The administrators of these services collect your personal data.

Cookies

Cookies are used on our webshop. Cookies are also placed via third parties that are enabled by us.

When you first visit our web store, a notice is displayed explaining why we use cookies. You can choose which cookies you want to accept. You can always change your preference by clicking on the cookie settings link on the bottom of the website.

You are free to disable cookies via your browser. Keep in mind that it is possible that our website will no longer work optimally.

We have made agreements with third parties who place cookies on the use of the cookies and applications. However, we do not have complete control over what the providers of these applications themselves do with the cookies when they read them out. For more information about these applications and how they deal with cookies, please see the privacy statements of these parties (Please note that these can change regularly).

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. We have signed a processor agreement with Google to make agreements about the handling of our data. Furthermore, we do not allow Google to use the obtained Analytics information for other Google services, and finally we anonymize the IP addresses.

Security

We take security measures to limit abuse of and unauthorized access to personal data.

Retention periods

The personal data described above are retained for as long as necessary to process your orders, including warranty. We then store data for a maximum of one year for the statistical purposes described. The data will then be erased unless there is a statutory obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Third party websites

This privacy statement does not apply to websites of third parties that are connected to our webshop by means of links. We can not guarantee that these third parties handle your personal data in a reliable or secure manner. We advise you to read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is advisable to consult this privacy statement regularly so that you are aware of these changes.

View and change your data

For questions about our privacy policy or questions regarding access and changes to (or removal of) your personal data, you can contact us at any time via the information below.

You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your consent or motivate you to limit the processing of personal data by us.

To prevent abuse we can ask you to adequately identify yourself. When it comes to access to personal data linked to a cookie, you need to send a copy of the cookie in question. You can find it in the settings of your browser. If the information is not correct, you can ask us to change the data or have it removed.

Authority Personal Data

Of course we will gladly help you if you have complaints about the processing of your personal data. Under the privacy legislation, you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact details

Kiwi Electronics B.V.
Oude Middenweg 227
2491AG The Hague
info@kiwi-electronics.com
+31 (0)70 - 5680808